Effective Date: 01.11.2024

At SonyGeography.com ("Website"), we strive to provide quality services and products. This Refund Policy outlines the conditions under which refunds may be granted.

1. Digital Products & Services
1.1. Due to the nature of digital products and services, all sales are final, and we do not offer refunds or exchanges once the purchase is completed.
1.2. If you experience any issues with a digital product, please contact us for support, and we will work to resolve the problem.

2. Subscription Services
2.1. If our Website offers subscription-based services, users may cancel their subscription at any time. However, no refunds will be provided for unused portions of the subscription period.
2.2. Cancellation requests should be submitted before the next billing cycle to avoid additional charges.

3. Exceptional Refunds
3.1. In rare cases, we may consider refunds under the following circumstances:

• Duplicate transactions due to technical errors.

• Non-receipt of a purchased digital product due to system failure.

• Other extraordinary circumstances at our sole discretion.

3.2. To request a refund under exceptional circumstances, contact us at [Insert Contact Email] with proof of purchase and a description of the issue.

4. Chargebacks & Disputes
4.1. If you initiate a chargeback or payment dispute without first contacting us for resolution, we reserve the right to block access to our services.
4.2. We encourage users to reach out to us directly to resolve any issues before disputing a charge with their payment provider.

5. Contact Information
5.1. If you have any questions regarding this Refund Policy, please contact us at [info@sonygeography.com].